Behind the Scenes at Rich Entertainment Group

Associate Spotlight

Meet the REG associates who work tirelessly to ensure every detail is polished, every moment runs smoothly, and every guest experience is unforgettable.

Rich Entertainment Group operates more than 19 businesses across the U.S. and abroad, with nearly 500 associates passionately serving Buffalo and their local communities. Their unwavering dedication reflects our mission: bringing friends and family together through unique and memorable experiences. Here are some of their stories! 

Shannon Pilarski headshot
Meet the Talented Team at Frost Artisan Bakery

Meet the Talented Team at Frost Artisan Bakery

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Jennifer Fischer headshot
A Glimpse Inside the Role of an Event Planner!

A Glimpse Inside the Role of an Event Planner!

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Richard Robinson looks at the camera from his desk
Meet the Executive Chef at Glen Iris Inn

Meet the Executive Chef at Glen Iris Inn

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Go Backstage: Behind the Scenes at Rich Entertainment Group

Each episode showcases the planning, precision, and passion that make it all happen.

Get an exclusive look at what it takes to bring some of the most elaborate and well-attended events in Buffalo—and across local communities throughout the U.S.—to life.

The new series, Behind the Scenes at Rich Entertainment Group, shines a spotlight on the incredible dedication and teamwork that goes into preparing our public and private events—from intimate gatherings of 25 to large-scale productions hosting up to 15,000 guests.

Each episode reveals the behind-the-scenes efforts of REG associates who work tirelessly to ensure every detail is professional, seamless, and unforgettable for our attendees.

Stay tuned for new episodes—and join us in celebrating the people who make the magic happen!

Associates from the Buffalo Waterfront smile during an event
William Kreiner in the kitchen
Rich’s Catering & Special Events

Rich’s Catering & Special Events

Go behind the scenes at Rich Entertainment Group and see how Rich’s Catering and Special Events take on the fast-paced…